AFTER HOURS EMERGENCY WATER/SEWER UTILITY CALLS, CALL (850) 233-5050

PRECAUTIONARY BOIL WATER NOTICE:  Affected area: 7205 Thomas Drive, Dunes of Panama Building "C".  Due to the replacement of a 3" value by the City Utilities Staff, the water supply experienced a temporary loss of water pressure on March 14, 2018.  If you live at this address, you may experience discolored water approximately 24 hours after your water has been restored.  As a precaution, we advise all water used for drinking, cooking, making ice, brushing teeth, or dish washing be boiled and a rolling boil of one minute is sufficient.  As an alternative, bottled water may be used. This notice will remain in effect until the problem has been corrected and a bacteriological survey shows that the water is safe to drink. The City will publicly issue a rescission lifting this “Precautionary Boil Water Notice” at that time.  If you have any questions, please contact PCB Utilities Department at (850) 233-5100 from 8AM-4PM, Monday -Friday, or after hours & weekends at (850) 233-5050.   

Panama City Beach Fire Service Assessment Information. Click HERE.
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The City has a new Facebook Page: City of Panama City Beach-Government.
We have listed several national, state and local regulations that you will find helpful for your rental property. Click HERE.
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On-Line Payment Information

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Welcome to the City of Panama City Beach's Online Payment Site for Utility Bills

 You will now have more access to your utility account with our new site. You can view your payment and billing history as well as consumption history in addition to making a payment. If you require assistance please call the Water Department Customer Service at (850)233-5100. 

 To begin using this new service: 

  • You must have email 
  • Find your account number on your utility bill; it must be entered exactly as it appears on your bill (example: 12345-6789) 
  • You must register and sign on 
  • You will create your own PIN number; it must have between 3 and 10 characters and contain any combination of letters and numbers (remember, it's case sensitive) 
  • After creating your PIN number you will receive an email. When you open the email click on the link provided to complete your registration 
  • Once you are registered and your account has been enabled the registration process is complete and you can sign on and use your own PIN 
  • Note: We do not charge for credit card payments

UTILITY BILLING WEBSITE: Click to Pay Bills Online