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On-Line Payment Information

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Welcome to the City of Panama City Beach's Online Payment Site for Utility Bills

 You will now have more access to your utility account with our new site. You can view your payment and billing history as well as consumption history in addition to making a payment. If you require assistance please call the Water Department Customer Service at (850)233-5100. 

 To begin using this new service: 

  • You must have email 
  • Find your account number on your utility bill; it must be entered exactly as it appears on your bill (example: 12345-6789) 
  • You must register and sign on 
  • You will create your own PIN number; it must have between 3 and 10 characters and contain any combination of letters and numbers (remember, it's case sensitive) 
  • After creating your PIN number you will receive an email. When you open the email click on the link provided to complete your registration 
  • Once you are registered and your account has been enabled the registration process is complete and you can sign on and use your own PIN 
  • Note: We do not charge for credit card payments

UTILITY BILLING WEBSITE: Click to Pay Bills Online