AFTER HOURS EMERGENCY WATER/SEWER UTILITY CALLS, CALL (850) 233-5050

PRECAUTIONARY BOIL WATER NOTICE:  Affected area: 7205 Thomas Drive, Dunes of Panama Building "C".  Due to the replacement of a 3" value by the City Utilities Staff, the water supply experienced a temporary loss of water pressure on March 14, 2018.  If you live at this address, you may experience discolored water approximately 24 hours after your water has been restored.  As a precaution, we advise all water used for drinking, cooking, making ice, brushing teeth, or dish washing be boiled and a rolling boil of one minute is sufficient.  As an alternative, bottled water may be used. This notice will remain in effect until the problem has been corrected and a bacteriological survey shows that the water is safe to drink. The City will publicly issue a rescission lifting this “Precautionary Boil Water Notice” at that time.  If you have any questions, please contact PCB Utilities Department at (850) 233-5100 from 8AM-4PM, Monday -Friday, or after hours & weekends at (850) 233-5050.   

Panama City Beach Fire Service Assessment Information. Click HERE.
Fire Service Assessment Quick Search Engine. Click HERE.
The City has a new Facebook Page: City of Panama City Beach-Government.
We have listed several national, state and local regulations that you will find helpful for your rental property. Click HERE.
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Utility Billing/Customer Service

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The City of Panama City Beach provides water, wastewater and reclaimed irrigation water services to residences and businesses in the City and unincorporated areas of Bay County between the Hathaway Bridge, West Bay Bridge, and Phillips Inlet Bridge. The City delivers drinking water to a service population of approximately 20,000 residential and  commercial buildings.

SERVICE AREA MAP_MS_REV2014-5 (3) for water

Our mission is to provide our customer superior drinking water, reclaimed water and utility support services. 


If you wish to start, stop or transfer service, or have questions about the City's utility services, meter readings, billings or payments, and reclaimed water service, please stop by the Public Works Department Office located at 110 S. Arnold Road Panama City Beach, Florida or contact us at 850-233-5100, during our normal business hours, 8:00 a.m. to 4:00 p.m., Monday through Friday. 


COMING SOON: Annual Water Quality Report - Starting July 1, 2015 you will be able to view the City of Panama City Beach annual water quality report on-line here.  This report contains important information about the source and quality of your drinking water.

If you visit the water quality link before July 1, 2015 you will be viewing last year's report.