AFTER HOURS EMERGENCY WATER/SEWER UTILITY CALLS, CALL (850) 233-5050

PRECAUTIONARY BOIL WATER NOTICE:  Affected area: 7205 Thomas Drive, Dunes of Panama Building "C".  Due to the replacement of a 3" value by the City Utilities Staff, the water supply experienced a temporary loss of water pressure on March 14, 2018.  If you live at this address, you may experience discolored water approximately 24 hours after your water has been restored.  As a precaution, we advise all water used for drinking, cooking, making ice, brushing teeth, or dish washing be boiled and a rolling boil of one minute is sufficient.  As an alternative, bottled water may be used. This notice will remain in effect until the problem has been corrected and a bacteriological survey shows that the water is safe to drink. The City will publicly issue a rescission lifting this “Precautionary Boil Water Notice” at that time.  If you have any questions, please contact PCB Utilities Department at (850) 233-5100 from 8AM-4PM, Monday -Friday, or after hours & weekends at (850) 233-5050.   

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Boil Water Information

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What is a Boil Water Notice?
You receive a written notice at your resident or an announcement from radio or television that a precautionary boil water notice has been issued for your neighborhood.

Precautionary Notices
The Florida Department of Environmental Protection (FDEP) and the Bay County Health Department require a precautionary notice after pressure in the water lines drops below a certain level. This is usually caused by a water main break, system maintenance, and/or problems such as a loss of disinfection at the water plant. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

A precautionary notice does not necessarily mean something is wrong with the water. It means that it is possible that contaminants have entered into the system. Thus, customers are advised, as a precautionary measure, to boil tap water for cooking and drinking. 

Treatment Tips
Boil water for one minute and cool before use. Please follow below tips:

  • Allow the water to run until it is clear before washing clothes;
  • Avoid contact with cuts or other wounds when bathing. Note that it is okay to use non-boiled water for bathing;
  • Discard any ice from automatic ice-makers.
  • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.

Notice Delivery
Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants. If you receive a precautionary boil water notice at your resident, you will also receive a hand-delivered notice when the alert is lifted. If you hear a notice through the media, the lift notice would also be issued through the same media.