AFTER HOURS EMERGENCY WATER/SEWER UTILITY CALLS, CALL (850) 233-5050

To residential customers and guests of the City of Panama City Beach water system at the following location: Wild Heron Way, Wild Heron Subdivision. Due to the planned replacement of the Wild Heron subdivision master water meter, the area listed above will experience a scheduled temporary loss in pressure between the hours of 12:00 a.m. through 3:00 a.m. on June 19, 2018. If you live in the Wild Heron subdivision, you may experience discolored water approximately 24 hours after your water service has been restored. As a precaution, we advise that all water used for drinking, making ice, brushing teeth, or washing of dishes be boiled. A rolling boil of one minute is sufficient. As an alternative, bottled water may be used.

Like and follow us on Facebook: City of Panama City Beach-Government
Public Records Requests, Click HERE.
We have listed several national, state and local regulations that you will find helpful for your rental property. Click HERE.
flag2 For Flag Warning System Click HERE.


Press Enter to show all options, press Tab go to next option
Inside Reclaimed Facility2
Irrigating with Reclaimed Water2
Irrigating with Reclaimed
residential backflow device
Reclaimed Bldg
Reclaimed Facility2

Using reclaimed water for irrigation and other non-potable uses helps to maximize Panama City Beach's drinking water supply.  The City's sole drinking water source is Bay County's Deerpoint Reservoir and water treatment facility on Transmitter Road.

Why reclaimed water?  Reclaimed water may be used for irrigation without restriction.  Using reclaimed conserves the City's drinking water supply.  Less fertilizer may be required when irrigating with reclaimed water.  Also, reclaimed water is less expensive than drinking water.

Reclaimed Water may be used for:

  • Irrigating lawn and landscape
  • Filing decorative pond and fountains
  • Irrigating fruit trees and gardens containing edible food that will be peeled or cooked, before serving
  • In directly irrigating the trees and gardens containing edible food that will not be peeled or cooked before serving. Reclaimed water should not come in contact with the edible part of the plant

Reclaimed Water may NOT be used for:

  • Drinking
  • Filling swimming pools and hot tubs
  • Connecting to a dwelling for toilet
  • Flushing or other household use

How can I get reclaimed water service?

Reclaimed water is available to customers who live within the boundaries of the existing reclaimed water service area.  If you are in the service area and have not enrolled in the program, you can sign up by calling (850) 233-5100 ext. 2411 and ask for the Water Department.

Why is reclaimed water being offered in some neighborhoods and not others?
Reclaimed water service areas were selected based on their concentration of heavy irrigation and their proximity to the City's Wastewater Treatment Plant and primary reclaimed water main line along Panama City Beach Parkway.

New subdivisions in the City are  built with the infrastructure for reclaimed water.  The existing subdivisions have to be transformed, in order to use reclaimed water. 

May I connect a hose to my reclaimed water?
You may not connect any standard garden hose to reclaimed water.  However, the City offers a special hose package and lock box that is permitted for use with reclaimed water.  You can contact the Water Department at (850) 233-5100, ext. 2411 to purchase a package.

Must I disconnect my irrigation system from my well?
Yes, you must disconnect any irrigation system that is being supplied.