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                                            AFTER HOURS EMERGENCY WATER/SEWER UTILITY CALLS, CALL (850) 233-5050

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Utility Billing

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Welcome to the City of Panama City Beach's Online Payment Site for Utility Bills

You will now have more access to your Utility account with our new site. In addition to making a payment, you can view your payment and billing history, as well as consumption history. If you require assistance, please call Customer Service at (850)233-5100, Water Department.

To begin using this new service:

  • You must have an email
  • You must register and sign in
  • Find your account number on your utility bill; it must be entered exactly as it appears on your bill (example: 12345-6789)
  • You will be able to create your own PIN number; it must have between 3 and 10 characters and contain any combination of letters and numbers (please remember, it is case sensitive)
  • After creating your PIN number, you will receive an email. When you open the email, click on the link provided to complete your registration
  • Once you are registered and your account has been enabled, the registration process is complete and you can sign on and use your own PIN

Note: We do not charge for credit card payments

UTILITY BILLING WEBSITE: Click to Pay Bills Online